Education Resources
Stay in the Game: Overcoming COVID-19 in the American Amusement Industry
Content Contributed By Intercard The coronavirus pandemic is presenting the American amusement industry with unprecedented challenges, from mandatory closings of FECs to potential supply chain interruptions and shortages of parts and merchandise. While no-one can...
A Free and Fun Way to Train Your FEC Employees
Content Contributed By Pinnacle Entertainment Group What can we say? Crazy Times! We hope you, your families, and your teams are hanging in there. Right now, predicting when this ends and how fast we get back to normal is next to impossible, so we won’t try. Pinnacle...
Business After COVID-19
Content Contributed by US Design Lab Click here to download the full document. The crisis created by COVID-19 has affected all of us and what the lasting effects on people and our businesses will be are unknown. Some people may return to their previous level of...
How to Pivot your Planning and Work One Quarter at a Time
https://www.youtube.com/watch?v=JGXgGXBB7Ic&feature=youtu.be Content Contributed by Stefanie Krievens Stefanie Krievens recorded a video to help family entertainment center (FEC) owners become the leaders their businesses need during this time. Click here to...
Use Surveys to Understand Customer Expectations and Behavior
Content Contributed By Creative Works. One of the most important questions that business owners and FEC operators are asking is, “What will my customer demand and behavior be like when I reopen?” For now, it’s unpredictable because we’ve never seen a situation like...
The Potential Dangers of Reopening Too Early
Content Contributed By Creative Works Finally, there seems to be some good news and a positive outlook! After weeks (months for some) of tough health, social and economic news, there seems to be sunlight on the horizon. Plans are being made to start reopening certain...
How to be the Leader your FEC Needs Today
https://www.youtube.com/watch?v=D0thCj8UMFo&feature=youtu.be Content Contributed by Stefanie Krievens Stefanie Krievens recorded a video to help family entertainment center (FEC) owners become the leaders their businesses need during this time. Click here to...
Your FEC’s Next Steps: Rethinking Your Facility Management Approach
Content Contributed by CenterEdge The world changes daily during the COVID-19 pandemic and entertainment and leisure businesses need to be ready to meet new standards and manage evolving guest expectations. But even with so much uncertainty right now, one thing is...
Re-boot + Continuation Plan: Redemption Room
Content Contributed by Redemption Plus As you’re creating your reopen and continuation of business plan, consider the extra measure you want to take to keep customers safe in your redemption room. As states and cities begin to lift restrictions and the public begins...
What Will “The New Normal” Look Like?
Content Contributed by LAI Games Areas FECs and Arcades will need to look at once they are able to re-open the doors. There is a lot of speculation as to when the economy will re-open for business. While we don’t have a benchmark to serve as a guide for a timeline on...
Top 16 Entertainment Operation Priorities Post-COVID-19
Content Contributed by KWP As the focus for entertainment centers shifts towards reopening, there are a lot of factors to consider. Things have changed, and there is a new normal facing all entertainment businesses. In accordance with the new reality, new steps and...
COVID-19 Sanitation and Cleaning Protocols – AAMA Webinar
https://www.youtube.com/watch?v=ukVJhxxK0ow&feature=youtu.be Content Contributed by AAMA AAMA hosted a live webinar where industrial sanitation experts shared their advice on how operators should approach cleaning procedures when they reopen. Click here to...