Education Category:

Leadership

Operators Guide to Game Room Reopening

Operators Guide to Game Room Reopening

Content Contributed By KWP Please click here to download the full PDF version of this article. This article is next in the series of guides to help operators of amusement and attraction venues adjust to the changing landscape after the COVID-19 pandemic. Below you...

Face Mask Role Play With FEC Guests

Face Mask Role Play With FEC Guests

Content Contributed By TrainerTainment TrainerTainment put together a couple role-play videos to showcase the varying scenarios that could affect guest service while enforcing rules regarding facial masks at FECs. There are 3 videos: one explains what to do when a...

Regaining Guests’ Trust and Confidence

Regaining Guests’ Trust and Confidence

Content Contributed By Attraction Pros This article is part 1 of a 3 part series. Click here for the full series. The attractions industry has an uphill battle when it comes to regaining consumer confidence in order to successfully reopen when the time comes, or for...

Latest Industry Guide on Answering Difficult Questions

Latest Industry Guide on Answering Difficult Questions

Content Contributed By KWP Kevin Williams, from KWP, a immersive out-of-home entertainment consultancy, in collaboration with Jeff Chatterton from Checkmate Public Affairs, a specialist in risk and crisis communications, have compiled a simple primer called the...

Communicating Your Reopening Plan

Communicating Your Reopening Plan

Content Contributed By Speak Creative COVID-19 has likely forced your organization to make a plan A, B, and C over the last few months. Then everything changed again and you needed a whole new set of plans. Sound familiar? Organizations across the country have been...

Business After COVID-19

Business After COVID-19

Content Contributed by US Design Lab Click here to download the full document. The crisis created by COVID-19 has affected all of us and what the lasting effects on people and our businesses will be are unknown. Some people may return to their previous level of...

How to Pivot your Planning and Work One Quarter at a Time

How to Pivot your Planning and Work One Quarter at a Time

https://www.youtube.com/watch?v=JGXgGXBB7Ic&feature=youtu.be Content Contributed by Stefanie Krievens Stefanie Krievens recorded a video to help family entertainment center (FEC) owners become the leaders their businesses need during this time. Click here to...

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