Education Resources

Do You Have an Emergency Plan for Your Business?

Do You Have an Emergency Plan for Your Business?

Content Contributed By Party Center Software As your family entertainment center grows, having an emergency plan for various areas of your business is extremely important. Emergency plans will ensure that your staff has the training they need, your facility is a safe...

Operators Guide: Sales Targets

Operators Guide: Sales Targets

Content Contributed By KWP Please click here to download the full PDF version of this article. This next in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. Offering an overview of the best...

Operators Guide: Marketing & Promotion

Operators Guide: Marketing & Promotion

Content Contributed By KWP Please click here to download the full PDF version of this article. This next in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. An overview of the best practice and...

Operators Guide to Game Room Reopening

Operators Guide to Game Room Reopening

Content Contributed By KWP Please click here to download the full PDF version of this article. This article is next in the series of guides to help operators of amusement and attraction venues adjust to the changing landscape after the COVID-19 pandemic. Below you...

Face Mask Role Play With FEC Guests

Face Mask Role Play With FEC Guests

Content Contributed By TrainerTainment TrainerTainment put together a couple role-play videos to showcase the varying scenarios that could affect guest service while enforcing rules regarding facial masks at FECs. There are 3 videos: one explains what to do when a...

Regaining Guests’ Trust and Confidence

Regaining Guests’ Trust and Confidence

Content Contributed By Attraction Pros This article is part 1 of a 3 part series. Click here for the full series. The attractions industry has an uphill battle when it comes to regaining consumer confidence in order to successfully reopen when the time comes, or for...

Latest Industry Guide on Answering Difficult Questions

Latest Industry Guide on Answering Difficult Questions

Content Contributed By KWP Kevin Williams, from KWP, a immersive out-of-home entertainment consultancy, in collaboration with Jeff Chatterton from Checkmate Public Affairs, a specialist in risk and crisis communications, have compiled a simple primer called the...

Communicating Your Reopening Plan

Communicating Your Reopening Plan

Content Contributed By Speak Creative COVID-19 has likely forced your organization to make a plan A, B, and C over the last few months. Then everything changed again and you needed a whole new set of plans. Sound familiar? Organizations across the country have been...

Job Fair Audition Training – COVID Training

Job Fair Audition Training – COVID Training

https://www.youtube.com/watch?v=pVHMgiS2NIU&feature=youtu.be Content Contributed By TrainerTainment TrainerTainment recently made a video that discusses the best practices of hosting a job fair and audition training as FECs begin to hire new employees and reopen...

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