Education Resources
5 Leadership Traits Every Great Boss Should Have
Content Contributed By Party Center Software Let's face it. No one likes a bad boss. In fact, a recent study from DDI, a leadership consulting firm, shows that "57% of employees who walk out the door do so specifically because they can't stand their boss. That...
6 Ways Your FEC Can Increase Website Traffic and Conversion Rates
Content Contributed By Party Center Software Congratulations! After months of hard work and long hours, your business finally has a brand new website. Now what? You need to focus on getting traffic to your new site. If you're opening up your first location, you're...
Do You Have an Emergency Plan for Your Business?
Content Contributed By Party Center Software As your family entertainment center grows, having an emergency plan for various areas of your business is extremely important. Emergency plans will ensure that your staff has the training they need, your facility is a safe...
Operators Guide: Sales Targets
Content Contributed By KWP Please click here to download the full PDF version of this article. This next in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. Offering an overview of the best...
Operators Guide: Marketing & Promotion
Content Contributed By KWP Please click here to download the full PDF version of this article. This next in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. An overview of the best practice and...
Operators Guide to Game Room Reopening
Content Contributed By KWP Please click here to download the full PDF version of this article. This article is next in the series of guides to help operators of amusement and attraction venues adjust to the changing landscape after the COVID-19 pandemic. Below you...
Face Mask Role Play With FEC Guests
Content Contributed By TrainerTainment TrainerTainment put together a couple role-play videos to showcase the varying scenarios that could affect guest service while enforcing rules regarding facial masks at FECs. There are 3 videos: one explains what to do when a...
Regaining Guests’ Trust and Confidence
Content Contributed By Attraction Pros This article is part 1 of a 3 part series. Click here for the full series. The attractions industry has an uphill battle when it comes to regaining consumer confidence in order to successfully reopen when the time comes, or for...
Latest Industry Guide on Answering Difficult Questions
Content Contributed By KWP Kevin Williams, from KWP, a immersive out-of-home entertainment consultancy, in collaboration with Jeff Chatterton from Checkmate Public Affairs, a specialist in risk and crisis communications, have compiled a simple primer called the...
Communicating Your Reopening Plan
Content Contributed By Speak Creative COVID-19 has likely forced your organization to make a plan A, B, and C over the last few months. Then everything changed again and you needed a whole new set of plans. Sound familiar? Organizations across the country have been...
Job Fair Audition Training – COVID Training
https://www.youtube.com/watch?v=pVHMgiS2NIU&feature=youtu.be Content Contributed By TrainerTainment TrainerTainment recently made a video that discusses the best practices of hosting a job fair and audition training as FECs begin to hire new employees and reopen...
Rethinking Your Facility Management Approach: Guest Interaction Management
Content Contributed By CenterEdge Software In addition to planning your capacity management approach as you prepare to reopen, it will also be important to rethink how you invite guests to interact with your staff and other guests once onsite. Like when creating your...