Content Contributed By TrainerTainment TrainerTainment put together a couple role-play videos to showcase the varying scenarios that could affect guest service while enforcing rules regarding facial masks at FECs. There are 3 videos: one explains what to do when a...
https://www.youtube.com/watch?v=pVHMgiS2NIU&feature=youtu.be Content Contributed By TrainerTainment TrainerTainment recently made a video that discusses the best practices of hosting a job fair and audition training as FECs begin to hire new employees and reopen...
Content Contributed By CenterEdge Software In addition to planning your capacity management approach as you prepare to reopen, it will also be important to rethink how you invite guests to interact with your staff and other guests once onsite. Like when creating your...
Content Contributed By Pinnacle Entertainment Group What can we say? Crazy Times! We hope you, your families, and your teams are hanging in there. Right now, predicting when this ends and how fast we get back to normal is next to impossible, so we won’t try. Pinnacle...
Content Contributed by US Design Lab Click here to download the full document. The crisis created by COVID-19 has affected all of us and what the lasting effects on people and our businesses will be are unknown. Some people may return to their previous level of...
Content Contributed by LAI Games Areas FECs and Arcades will need to look at once they are able to re-open the doors. There is a lot of speculation as to when the economy will re-open for business. While we don’t have a benchmark to serve as a guide for a timeline on...
Content Contributed by CenterEdge Strengthen your processes, get in tune with your customer base, and smooth out your guest experience - now is the time. No doubt right now you’re working through all the government assistance resources and trying to take care of your...
IAAPA hosted a live webinar on Facebook where some top industry experts shared tips to help entertainment business owners enure the COVID-19 pandemic. This webinar features Michael Browning, CEO of Urban Air and Beth Standlee, CEO of TrainerTainment. To see a shorter...